Terms & Conditions
Aura Labs. Last updated September 2026
Please read these Terms & Conditions carefully before using the Aura Labs website or purchasing any products.
1. Parties and Acceptance
These Terms & Conditions are an agreement between you and AURA PURE TRADING L.L.C, a Limited Liability Company (Single Owner) registered in Dubai, United Arab Emirates under commercial licence number 1616242 issued by the Dubai Department of Economy and Tourism, whose registered address is Office M56, Naima Hamad Abdulla Al Badr Al Muhairi Building, Naif, Deira, Dubai, United Arab Emirates ("Aura Labs", "we", "us", "our"). By accessing or using the Aura Labs website and purchasing any products, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.
2. Use of Website
This website is provided for informational and commercial purposes related to laboratory research products. You agree to use this website only for lawful purposes and in accordance with these Terms. You may not use this website in any way that could damage, disable, or impair the site or interfere with any other party's use of the site.
3. SMS & Communications Consent
By providing your phone number during checkout or account registration, you consent to receive transactional SMS messages from Aura Labs. These messages may include: • Order confirmations • Shipping and delivery notifications • Payment status updates • Customer service responses Message frequency varies based on your order activity. Message and data rates may apply. You can opt out of SMS communications at any time by replying STOP to any message or by contacting us at the email address below. Aura Labs does not send promotional or marketing text messages. All SMS communications are strictly transactional and related to your orders.
4. Account Responsibilities
If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify Aura Labs immediately of any unauthorized use of your account.
5. Products & Research Use
All products sold by Aura Labs are intended strictly for laboratory research and analytical purposes. Products are not intended for human consumption, medical use, therapeutic application, injection, or ingestion. For full details, please review our Indemnity & Research Use Agreement.
6. Pricing & Payment
All prices are listed in UAE Dirhams (AED) and, where applicable, are stated inclusive of VAT. Any VAT and delivery charges are shown separately in the order summary before you confirm your order. Aura Labs reserves the right to change prices at any time without prior notice. Payment is required at the time of purchase. We are not responsible for pricing errors or omissions. In the event of an error, we reserve the right to cancel any orders placed at the incorrect price.
7. Shipping & Returns
Shipping times and methods are estimated and not guaranteed. Aura Labs is not responsible for delays caused by carriers or customs. For questions about shipping or returns, please contact us through our Contact page.
8. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Aura Labs or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without express written permission.
9. Limitation of Liability
Aura Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products. Our total liability shall not exceed the amount paid by you for the product or service in question.
10. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the federal laws of the United Arab Emirates and the laws and regulations applicable in the Emirate of Dubai. Any dispute arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.
11. Changes to Terms
Aura Labs reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to this page. Your continued use of the website after any changes constitutes acceptance of the updated terms.
12. Contact
If you have any questions about these Terms & Conditions, please contact us through our Contact page or email us directly.