FAQ

All products sold by Aura Labs are strictly for laboratory research and identification purposes only. They are not intended for human or animal consumption, ingestion, injection, or any in-vivo use.

Absolutely not. Our products are not intended for human use of any kind. Misuse may carry serious health risks. By purchasing, you agree to use them strictly for in-vitro research.

We cannot provide dosing instructions, protocols, or therapeutic advice. Our team can only answer questions related to product specifications, purity, and handling for research purposes.

Products are supplied for laboratory and in-vitro research use only. You must meet our minimum age requirement, accept the Research Use Agreement, and confirm that materials will be used solely for lawful research. You are responsible for compliance with all applicable local laws.

You pay online at checkout on our secure payment page, which accepts all major credit and debit cards. Your order is confirmed as soon as the payment is received.

We ship across the UAE, with separate delivery rates for Dubai, the other Emirates, and international destinations. Delivery charges are calculated at checkout once your shipping address is selected.

Orders are typically processed within 1 business day. Delivery within Dubai is usually next day, and 1 to 3 business days to the other Emirates. International timelines vary by destination.

Due to the nature of research chemicals, all sales are final. If your order arrives damaged or incorrect, contact us within 48 hours and we will make it right.

Certificates of Analysis are issued per batch. To request the certificate covering the batch you received, contact us with your order number.

By purchasing, you accept full responsibility for proper handling and use. Aura Labs is not liable for any consequences arising from misuse, including use outside of a research setting.

Reach out to us at support@aura-pure.ae or via our Contact page. We typically respond within 24 hours.